How long before my online order ships?
All orders are processed within 1-2 business days. Note: if you place an order after 12pm MST on a Friday, your order may not be shipped until the following Monday.
What are your shipping methods and how long does it take after my order is processed?
We can ship your book order USPS Media Mail or Priority Mail, calendars must ship Priority Mail. Media Mail typically takes 2-10 days to arrive and Priority Mail typically takes 1-3 days to arrive.
*We offer FREE SHIPPING on domestic book orders of $50 or more; orders are shipped via Media Mail and typically take 2-10 days to arrive. Calendars are excluded from this promotion and cannot be combined with a book order to take advantage of this offer.
You will receive an email with a tracking number as soon as your order ships.
What forms of payment do you take?
We accept payments from Visa, Mastercard, American Express and Discover. We also accept payments via PayPal.
Do you offer returns?
We do not offer returns, however, if a book is severely damaged upon receipt, please contact us and we will replace the book.
May I send a gift?
Yes, please mark your item as a gift and include a note for the receiver. We won't include the packing slip and will add a personal note from you.
May I get a book signed by the author?
Some of our authors live nearby our warehouse and are able to provide a signed copy. Contact us to inquire and we will see what we can do.
A book I'd like to order is currently out of stock on your website, can I get it somewhere else?
Most likely yes. We fulfill our website orders from a small warehouse in Montana, and while we try to keep plenty of inventory on hand, we’re sometimes caught short. If we’re temporarily out of stock, try your local bookstore. If they don’t have it, they can order it from book distributors such as NBN or Ingram. You also may order our books from other websites such as Amazon and Barnes & Noble.
Can I order a book ahead of its release date?
Yes, simply contact us and we will send you an invoice and will process your order as soon as the book arrives.
Can I be notified when a book becomes available?
Yes, please contact us with your request and we will contact you.
A book I ordered is backordered, when will my order ship?
All backorders will be shipped as soon as we receive our shipment. If combined with an in-stock item, you order will still ship at that time.
May I request a catalog?
Yes, please contact us to request a catalog. Please provide us with your name, business, and address.
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